Latest blog posts

poor-customer-service

Onkyo Shows How to Lose a Customer in 5 Easy Steps

Those of you who know a little bit about me are aware I’m a bit of an audio nut. My headphones cost more than most peoples computers. So it shouldn’t really come as a surprise that I’d be looking at stereo equipment during the busiest shopping day of the year. And so I was. ThisRead more

jerrymaguire

Why I left Click2Rank: My Jerry Maguire Moment

It was bound to happen eventually. You can’t expose someone to the entrepreneurial bug and not expect them to catch it. But before we get into all of that, let’s start with a little background for context. A little over 2 1/2 years ago I was an out-of-work network engineer. A career which, even throughRead more

carlin-geo

Efficacy of Negative-Emotion Link Bait

Preface: Week before last I published a post titled “White hat SEO is a Joke”. The point of the post wasn’t to be accurate. The point was to be controversial. It was a test post for this post. Sorry folks, you’ve been had. While I do believe that SEOs should be experimenting with every facetRead more